Kraft Weighs in on the Miracle Whip Issue
It’s an e-mail that doesn’t say much…
Hi Trudy,
Thank you for visiting http://www.kraftfoods.com/.
The formulation of MIRACLE WHIP Salad Dressing has indeed changed and I’m sorry you were disappointed with your most recent purchase.
Your experience is important to us. I’m sending you reimbursement to replace this product, via first class mail, which you should receive within 7-10 business days.
Our staff works very hard to provide the best tasting and satisfying products to the preferences of most consumers. Your opinion about the product is important to us as well and I will share your comments with our product development staff.
Thank you again for taking the time to share your thoughts.
Kim McMiller
Associate Director, Consumer Relations

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